Welcome To Acumen
Everyday Insurance
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Our Philosophy

Acumen Insurance was formed in 2003 to act a specialist marketing broker for personal lines insurance products. Acumen has since developed into both a retail and wholesale insurance broker creating quality online insurance products and complete front and back office solutions. We are 100% customer service orientated with a passion to earn business and retain it year after year! By embracing the latest technology we give our customers access to a wide range of personal insurance products including Travel, Mobile Phone/Gadget, Home Emergency, Pet, Household Warranty, Golf, Bicycle, Auto Services and Lifestyle Excess Insurances. Access to efficient and cost-effective claims solutions are also a paramount feature of our service. Our own current flagship retail brand is CoverCloud. The current senior management team have tried and tested experience in the insurance industry and have pooled their expertise to create a professional, effective and efficiently run 24/7 company that provides advanced technological solutions for tomorrow’s market-place.


We take class leading insurance products and deliver them to the consumer using the latest technology to create a simple buying experience.


With our emphasis on the very latest technology, we are constantly looking for ways to create better value for our customers and partners.


Through affinity and affiliate partnerships we are able to offer a bespoke service to each partner, ranging from full MI to marketing support.


Our range of insurance products give you cover and security at a time when you need them most - because the unthinkable can happen.

Gadget Insurance

From iPhones and iPads to laptops and sat-navs we provide the cover they need

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Travel Insurance

Comprehensive travel insurance lets you relax while you're away on holiday

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Home Emergency Insurance

Protection from unexpected emergencies that can affect the home

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We are seeking a Customer Service Administrator to join our team

This role primarily provides email, chat and phone live assistance to policyholders and prospective clients for a variety of personal lines insurance products and administrative tasks involved

Product range includes the following: Travel, Gadget, Pet, Cycle, Weddings/Event, Car Breakdown, Home Emergency and Appliance Warranty

This will be a work from home role, working 5 days a week, 8 hours per day with a working pattern of either 8am-4pm or midday-8pm. It will entail weekend work, as one of these 5 days will be either a Saturday or Sunday. With your two days off each week being Friday and Saturday when working Sunday or Sunday and Monday when working Saturday.

For full details, please click here

Please send your CV to admin@acumeninsurance.co.uk

Contact Us

Call us on 0345 812 0030 or complete the below form